FAQ
CHECK-in / Check-out / POLICIES
Check in time: 4pm to 10pm*
*Please arrange after-hour arrivals in advance through [email protected] or by calling 760-469-4498. The lobby building closes at 10pm.
Check out time: 11am
The lobby building and guest services are available from 8am to 10pm. Guests arriving after 10pm will need to make arrangements in advance at [email protected], or by calling 760-469-4498.
In the event that a guest is locked out, they can call our after-hours phone service to assist with keys.
We do not have overnight guest services. Should a guest need assistance between 10pm and 8am, we have a call service available for after-hours issues.
Early check in requests are based on availability and cannot be guaranteed. If you arrive early, we are happy to complete registration and give you access to the pool until your room is ready. Due to limited storage space we may not be able to hold luggage.
We are not able to guarantee late check out requests. We are a small hotel and our team requires time to prepare rooms for the next guests. Rooms occupied past check out time will incur a fee.
Reservations can be made one year in advance.
Our complimentary, daily RISE & SHINE delivery is included! Wake up with some morning fuel delivered right to your room. Enjoy yogurt, fruit, granola and a locally baked muffin from Aspen Mills Bakery. Plant based alternatives available upon request. Choose one of two delivery times: 8AM or 9AM. Simply mark your preferences on the order card inside your room and hang it on the hook outside your door by 9PM.
Elevate your morning by brewing the perfect cup of coffee with the Nespresso coffee maker in your room. A Fellow kettle and Rishi tea is also available in every room. In room coffee, tea and water are refreshed upon request. Locally roasted cold brew is available for sale at the lobby bar starting at 9AM.
Parking is included in the Resort Charge.
Most reservations require you to cancel your reservation 48 hours (2 days) in advance to avoid penalties. Some special rate plans may be non-refundable or have a different cancellation policy.
1 dog under 60 pounds is allowed. An $85 pet fee per stay will be added to the reservation. 1 additional dog is allowed for an additional $25. No other pets allowed.
Our resort is exclusively for adults to ensure a peaceful, calming atmosphere. We are not a clothing-optional resort, and do not support any public displays. Feel free to enjoy the privacy of your amazing room.
ROOMS / AMENITIES
Two people.
Each room is described in detail under the Rooms section in the main menu. All rooms feature:
- One yoga mat
- Fellows kettle
- In-room coffee: Steeped | Tea: Smith
- Mini refrigerator
- Pots and pans
- Utensils, plates, and bowls
- Wide selection of honor bar drinks and snacks
- Kimono bathrobes
- NO TV or telephone in rooms
Our hotel is focused on switching off and you will find no television or telephones in our rooms. However we do have great Wifi should you require it.
Most of our rooms have a kitchenette. All of the rooms have refrigerators and kettles.
Agave and Olive rooms have induction burners. Some Fig rooms also have them – contact us for specifics.
None of the rooms have microwaves.
WiFi is included in the Resort Charge.
None of rooms have connecting doors.
Yes, we have 1 ADA room. Our Agave Suite ADA is handicapped accessible with a roll-in shower and shower bench.
Absolutely, our Guest Services team can help you coordinate the most appropriate room type for your stay. If you are requesting a specific room number, we will make a note in your reservation and do our best to accommodate you.
Copy and fax service is available through the Guest Services team during lobby hours from 8am to 10pm.
DINING & DRINKS
Our complimentary, daily RISE & SHINE delivery is included! Wake up with some morning fuel delivered right to your room. Enjoy yogurt, fruit, granola and a locally baked muffin from Aspen Mills Bakery. Plant based alternatives available upon request. Choose one of two delivery times: 8AM or 9AM. Simply mark your preferences on the order card inside your room and hang it on the hook outside your door by 9PM.
Elevate your morning by brewing the perfect cup of coffee with the Nespresso coffee maker in your room. A Fellow kettle and Rishi tea is also available in every room. In room coffee, tea and water are refreshed upon request. Locally roasted cold brew is available for sale at the lobby bar starting at 9AM.
Our in-room honor bar service offers a robust selection of non-alcoholic drinks, spririts, wine, snacks and cocktail shaker kits. A price list is provided and any food and beverage that is consumed will be added to your final bill.
Currently the lobby bar is open from 9am to 9pm. Selections include beer, wine, spirits, frozen slushy drinks & nonalcoholic offerings. Socialize with your host and your fellow guests, or enjoy your beverages in your room, in the Meadow Courtyard or on the Pool Terrace!
Daily from 5pm to 6pm enjoy drink specials and good cheer in the lobby Living Room.
We are a small hotel and do not have a restaurant onsite, however, our Guest Service team is happy to offer custom suggestions. We are within walking distance of several great restaurants and even more within a short bike ride or drive. Guests may also receive food deliveries at the hotel from various delivery providers.
OUR SPACES
Open 7am to 10pm, our expansive pool terrace surrounds the resort pool and large hot tub – perfect for lounging, a refreshing swim, or a soak after local explorations. There is a self-service water station at the pool and a seasonal honor bar.
7am – 10pm.
Yes, the pool is stocked with pool towels.
Grab a drink of your choice between 10am to 9pm at our lobby bar. We also feature a convenient drink window accessible from the courtyard to easily place your order.
Open from 8am to 10pm, come and enjoy our cozy lobby, lovingly refered to as our Living Room! Lounge on the sofas, enjoy the fireplace, grab a cocktail from the bar and have a chat with your hosts.
Our central courtyard lawn is a wonderful place to take in our montain views, relax by the firepit, or play a round of Bocce Ball (bocce set available from front desk).
Pool & spa
7am – 10pm.
Yes, the pool is stocked with pool towels.
Where would you be if you left all your cares behind?
Marty Rubin